Initiative Type
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Key Features, Capabilities, Benefits
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Sample Vendors And Products
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PC Hardware & Operating System Upgrades
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- Improved performance, reliability, security, manageability, productivity
- Notebook, desktop, thin-client, tablet
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- Microsoft Windows 7, Linux, Red Hat, Novell, Apple
- Dell, HP, Apple, Toshiba, Lenovo, Fujitsu, Acer, Sony, Gateway
- Intel, AMD
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Server Hardware & Software Upgrades
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- Virtualization, consolidation, clustering, real-time infrastructure, self-service provisioning, power and cooling
- Improved performance, reliability, manageability, security
- Multi-core, 64-bit, RISC/Itanium, x86
- Web servers, application servers, DBMS servers, data warehouse servers, infrastructure servers, high performance computing servers
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- Microsoft Windows Server, Novell SUSE, Red hat, Unix, Solaris, IBM AIX, HP–UX
- IBM, HP, Dell, Sun, Fujitsu, Bull
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Infrastructure Management / Networking
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- Asset inventory/management, OS management, configuration management, change management, systems management, software distribution, application packaging
- Directory services, group policy objects
- IPV6, LAN, WAN, bandwidth upgrades, mobile and wireless
- VOIP – voice over Internet protocol
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- Microsoft System Center Configuration Manager, IBM Tivoli, BMC Software, CA Unicenter, HP, LANDesk, Novell ZENworks, Symantec Altiris, Cisco Systems
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Storage
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- Digital storage of business data and documents
- Archival, records management, tape backup, SAN, NAS, disk arrays, iSCSI, fibre channel
- Capacity management, performance analysis, storage provisioning, quota management, event management
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- EMC, HP, IBM, Sun, Hitachi, EDS, Network Appliance
- IBM DB2, Microsoft Exchange, Microsoft SQL Server, Oracle, SAP
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Security
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- Security planning, assessment, incident/breach management
- Identity and access management, encryption, smartcards, authentication, authorization, patch management
- Firewalls, antivirus, anti-malware, anti-spyware, network access control, information and data rights management
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- McAfee, Symantec, CA, Trend Micro
- Cisco Systems, NetIQ
- VeriSign, IBM, Unisys
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Application Development / Architecture
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- Improved software quality, integration, usability
- Custom developed software
- Rapid application development
- Middleware, application server
- Web services, Service-Oriented Architecture, SaaS (software as a service)
- Enterprise architecture (EA)
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- Microsoft .NET, Visual Studio
- IBM WebSphere, Rational
- Sun Microsystems Java
- Java/J2EE/EE, Ruby on Rails, PHP, Python, Perl
- Oracle Fusion Middleware, Application Server
- BEA Systems WebLogic, JBoss (Red Hat), SAP NetWeaver
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Compliance, Governance, Risk
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- Methods and software to ease compliance with regulations such as HIPPA, Sarbanes-Oxley, Basel II
- ITIL, COBIT, Six Sigma, CMM, ISO 17799/9000, PMBOK
- Maturity / capability models
- Portfolio management, IT-business alignment, balanced scorecard, service level management, risk management, data security, sustainability
- Business continuity – disaster planning / recovery
- IT governance, policies, internal audit, monitoring
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- Accenture, BearingPoint, CSC, Deloitte, Ernst & Young, IBM, Infosys, KPMG, PricewaterhouseCoopers, Wipro
- BWise, IBM OpenPages, Thomson Reuters, Oracle, MetricStream, SAP, SAS
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Outsourcing
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- Outsource IT and business processes, applications, infrastructure, or initiatives to reduce costs and improve results
- Infrastructure management: helpdesk, on-site support, desktop management, data center services
- BPO – business process outsourcing
- Offshore services
- Application outsourcing, web hosting, cloud computing
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- Accenture, Capgemini, Cognizant, CSC, EDS, IBM, HP, Siemens, CompuCom, Infosys, Keane, Perot Systems, Satyam, TCS, Wipro, Getronics, Unisys
- AT&T, IBM, MCI-Digex, Qwest, Rackspace, Verio
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Wireless/Mobile
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- Wireless e-mail, mobile access to line-of-business applications, unified communications,
- VPN, mobile remote access, telecommuting
- Handheld devices, smartphone, PDAs
- Wireless LAN/WAN, 802.11n, WiMAX, CDMA, UMTS, GPRS, EDGE
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- Microsoft Windows Phone, Palm, Symbian
- RIM BlackBerry, Nokia, Apple iPhone, Sharp, Motorola/Symbol, Fujitsu,
- 3Com, Cisco Systems, Nortel Networks, Siemens
- Equant, AT&T, MCI, BT, Sprint, Verizon
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