Privacy

ANALYSISPLACE PRIVACY POLICY

Your privacy and protecting your data are very important to us and we are extremely careful with it. This Statement of Privacy governs data collection and usage. This Privacy Policy, together with our Terms of Use, and our technical architecture (https://analysisplace.com/Resources/How-it-Works) provide an explanation about what happens to any personal data that you provide to us, or that we collect from you, why we collect it, and how we store it. By using the AnalysisPlace.com website and/or AnalysisPlace services, you consent to the data practices described in this statement. Please also see our Microsoft Publisher Attestation (self-assessment) and Content Uploading and Content Transfer Method

 

This privacy policy applies to the Excel-to-Word Document Automation Add-In, AnalysisPlace document automation APIs, the AnalysisPlace.com website, and other AnalysisPlace services.

 

AnalysisPlace is privately funded and managed by Hall Consulting & Research (“HCR”).

 

COLLECTION OF YOUR PERSONAL INFORMATION

 

AnalysisPlace collects personally identifiable information, such as your e-mail address, name, and company name when you use our services. AnalysisPlace also collects anonymous demographic information, which is not unique to you, such as your country and browser language. Our systems also automatically collect information about your computer hardware and software. This information can include: your IP address, browser type, domain names, access times, referring website addresses, operating system version data, and Microsoft Office identification and version data. This information is used by AnalysisPlace for the operation of the applications and website, to maintain quality of the service, and to provide statistics regarding the use of AnalysisPlace services.

 

AnalysisPlace follows the General Data Protection Regulation (GDPR) for all such data. If there is any conflict between the policies, this privacy policy shall govern.

 

USE OF USER SUBMITTED INFORMATION

 

The Add-in allows the user to update/create Word and PowerPoint content (text, tables, and charts) based on Excel data and calculations. You retain ownership of any intellectual property rights that you hold on that content. By using the AnalysisPlace website and/or Add-in, you grant AnalysisPlace, a license to use your information to enable the functionality of the Applications.

 

USE OF YOUR PERSONAL INFORMATION

 

AnalysisPlace collects and uses your personal information to operate the AnalysisPlace website and deliver the services you have requested. AnalysisPlace may also use your personally identifiable information to inform you of updates and new services that may be offered by AnalysisPlace.

 

AnalysisPlace does not sell, rent or lease its customer lists (or any customer data) to third parties. AnalysisPlace may share data with trusted partners to help us send you email or provide customer support. All such third parties are prohibited from using your personal information except to provide these services to AnalysisPlace, and they are required to maintain the confidentiality of your information.

 

AnalysisPlace does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your written consent.

 

AnalysisPlace may track the websites and app features our customers visit/use, to determine what AnalysisPlace content/features are most popular and to improve our services.

 

COMPELLED DISCLOSURE

 

AnalysisPlace will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to legal or regulatory requirements or comply with legal process served on AnalysisPlace or the site; (b) protect and defend the rights or property of AnalysisPlace; and, (c) act under exigent circumstances to protect the personal safety of users of AnalysisPlace, or the public.

 

THIRD-PARTY CONTENT

 

AnalysisPlace may provide links to third-party tools for your convenience and information. These third-party tools may have their own privacy policies. AnalysisPlace is not responsible for the privacy statements or other content on websites outside of the AnalysisPlace website and AnalysisPlace application/services.

 

USE OF COOKIES

 

The AnalysisPlace website and applications gather information about your use by using cookies. Where used, these cookies are downloaded to your computer automatically. Third-party content (e.g. YouTube) provided on our website may also use cookies, over which AnalysisPlace has no control.

Our add-in does not use third-party cookies.

 

SECURITY OF YOUR PERSONAL INFORMATION

 

AnalysisPlace may transfer your personal information and submitted Add-in content that AnalysisPlace collects from you to our Microsoft Azure servers for processing and storing. By submitting your personal data, you agree to this transfer, storing, or processing. AnalysisPlace will take reasonable steps to protect the security of your data.

 

To protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your data. You have the responsibility to protect your credentials from unauthorized disclosure. Authorization credentials are granted to an individual user and may not be shared between users. AnalysisPlace reserves the right to deny service or revoke authorization credentials of users who misuse or fail to protect their authorization credentials.  AnalysisPlace accepts no liability for any damages resulting from unauthorized access due to a user’s failure to protect authorization credentials.

 

When your data or personal information is transmitted over the internet, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

 

While you can terminate your account at any time, your information may remain stored in archive on our servers even after the deletion or termination of your account. However, we will not sell, transfer, or use the information relating to the terminated account of an individual in any way.

 

The transmission of information via the internet is not completely secure and therefore AnalysisPlace cannot guarantee the security of data sent to us electronically and transmission of such data is therefore entirely at your own risk.

  

WHAT PERSONAL INFORMATION DO WE COLLECT?

 

The table below lists the types of data we collect, the reason we collect and process the data, the legal basis, the data retention period, and the storage location of the data.

 

Type of data

Data

Purpose of processing

Legal basis

Data Retention Period

Storage Location*

Personal and Business Information

Name, email address, subscription details, and other information that you voluntarily provide when you authenticate, subscribe, contact us, or change settings.

To create and manage your account, to provide you with the features and functionalities of our service, to communicate with you, to respond to your inquiries and requests, and to send you service-related notifications and marketing messages.

Your consent when you register, subscribe, or contact us, or our contractual obligations when you use our service.

Data is deleted after 3 years of inactivity

Microsoft Azure SQL Database

Session-related Data

IP address, browser information, session ID, access times, Office ID and version data, cookies, and other common web analytics data.

To provide, maintain, and improve our service, to monitor and analyze the performance and usage of our service, to detect and prevent fraud and security issues, and to personalize your experience.

Our legitimate interests in providing and improving our service, and in ensuring its security and integrity.

1 year after data creation

Microsoft Azure SQL Database

Usage Data

Data collected when you perform document updates (transfer size, # of items updated) and feature usage

To track and calculate cumulative monthly usage. To understand feature usage.

Our subscription tiers are based on quantity of usage

Per-update details: 1 year after creation

Monthly totals:  2 years after creation

Microsoft Azure SQL Database

Document Content – “Direct” transfers

Content transferred from Excel to Word or PowerPoint (most Windows PCs)

AnalysisPlace code processes this content on your device. It is not transferred off of your device.

It is required to update documents

Not stored or retained by AnalysisPlace

On your device only

Document Content – “Cloud” transfers

Content transferred from Excel to Word or PowerPoint (when “Direct” transfers not used)

To transfer document content from your source document (Excel) to your destination document when Direct transfer are not used

It is required to update documents when Direct transfers are not used

48 hours

Azure App Service file storage

Document Content – “Cloud” updates

Documents that are updated on our servers

To perform “Cloud Updates” and to create documents from templates

It is required to perform “Cloud Updates” and template-based updates

48 hours

Azure blob file storage

Document Templates

Word and PowerPoint files uploaded by users and stored in Azure as templates

To enable users to create documents from the templates

It is required to create documents from templates

Personal templates are deleted after 6 months of account inactivity,

Business templates are deleted 1 month after termination

Azure blob file storage

*All data in all storage locations is encrypted. All data in transit is encrypted.

 

WHY DO WE COLLECT YOUR PERSONAL INFORMATION?

 

AnalysisPlace uses your Personal Information in connection with the operation, development, and improvement of AnalysisPlace, the operation and billing of your account, logging into your account, sending newsletters, and for other uses consistent with this Policy and the table above. We may also contact you regarding updates to our services and administrative messages (such as temporary outages or permanent changes.)

 

HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION?

 

We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, or as required by law, contract, or for our legitimate interests. The table above summarizes the data retention periods by type of data. We regularly review our retention policies and procedures to ensure that we do not keep your data longer than necessary. When we no longer need your data, we securely delete or anonymize it. Your information may remain temporarily stored in secure archives in Azure up to 2 months due to Azure’s default backup policies even after the deletion of your data.

 

HOW DO I DELETE MY ACCOUNT?

 

You may contact us any time to request account deletion. While you can terminate your account at any time, your information may remain temporarily stored in secure archives in Azure up to 2 months due to Azure’s default backup policies even after the deletion or termination of your account. Your email, display name, and recent usage statistics are not deleted to reduce fraud and to comply with legal obligations.

 

HOW CAN I UNSUBSCRIBE FROM NEWSLETTERS?

 

You may unsubscribe by using the unsubscribe function in any newsletter email. You may not opt-out of receiving administrative messages or customer service responses unless you delete your account.

 

EUROPEAN UNION GENERAL DATA PROTECTION REGULATION (GDPR)

 

When using our website and submitting personal data to us, you may have certain rights under the General Data Protection Regulation (GDPR) and other similar laws. When you are using our website, you are considered the Data Subject – a natural person whose personal data is processed by a controller or processor, and AnalysisPlace is considered the Data Controller – the entity that determines the purposes, conditions, and means of the processing of personal data.

 

WHAT RIGHTS AND CHOICES DO YOU HAVE UNDER THE GDPR?

If you are a resident of the European Economic Area (EEA) or other areas that adopt GDPR standards, you have certain rights and choices regarding your personal data under the GDPR. These include:

  • The right to be informed. You have the right to be informed about the collection and use of your personal data in a precise, transparent, and easily accessible form. This privacy policy details how we collect and use your personal data.
  • The right to access your data. You can request a copy of the personal data that we hold about you, and verify its accuracy and completeness. Your personal information is available/visible on the accounts tab of the add-in when you are signed into the add-in.
  • The right to rectify your data. You can request that we correct any inaccurate or incomplete personal data that we hold about you.
  • The right to erase your data. You can request that we delete your personal data, unless we have a legal obligation or a legitimate interest to keep it. We keep your name and email address for 12 months to reduce fraud.
  • The right to restrict the processing of your data. You can request that we limit the way we use your personal data, if you have a valid reason to do so.
  • The right to object to the processing of your data. You can object to our use of your personal data for direct marketing purposes, or for any other purpose that is based on our legitimate interests, unless we have a compelling reason to continue.
  • The right to data portability. You can request that we transfer your personal data to you or another service provider, in a structured, commonly used, and machine-readable format, where technically feasible.
  • The right to withdraw your consent. You can withdraw your consent to our processing of your personal data at any time, without affecting the lawfulness of the processing before the withdrawal.
  • The right to lodge a complaint. You can contact us or our data protection officer if you have any questions or concerns about our privacy practices, or if you want to exercise your rights. You also have the right to lodge a complaint with the supervisory authority in your country or region.
  • Rights in relation to automated decision-making including profiling. We are committed to ensuring fairness, transparency, and accuracy in our automated decision-making and profiling processes. We use automated decision-making for our legitimate interests in various processes, including: to offer personalized services, improve app performance by optimizing resources, improve security, and reduce fraud. You have the right to know how we use automated decision-making and profiling and to request corrections or human intervention.

 

HOW DOES ANALYSISPLACE HANDLE GDPR COMPLAINTS?

 

We are committed to resolving any complaints about our collection or use of your personal data. If you would like to make a complaint regarding this Privacy Policy or our practices concerning your personal data, please contact us at https://analysisplace.com/Contact-Us. We will reply to your complaint as soon as we can and in any event, within 30 days. We hope to resolve any complaint brought to our attention, however, if you feel that your complaint has not been adequately resolved, you reserve the right to contact your local data protection supervisory authority.

 

CHANGES TO THIS STATEMENT

 

AnalysisPlace will occasionally update this Statement of Privacy to reflect company and customer feedback. We may notify you by posting a prominent announcement on our web pages. However, AnalysisPlace encourages you to periodically review this Statement to be informed of how AnalysisPlace is protecting your information.

 

CONTACT INFORMATION

 

AnalysisPlace welcomes your comments regarding this Statement of Privacy. If you believe that AnalysisPlace has not adhered to this Statement, please contact AnalysisPlace from within the add-in using the contact form or at https://analysisplace.com/Contact-Us. We will use commercially reasonable efforts to promptly determine and remedy the problem.

 

 

This Privacy Policy was last modified July 5, 2024.