Industry
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Products
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Sales/Marketing Tool Solutions
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Enterprise Business Application Software
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- Content, Communication, and Collaboration Software
- Business Intelligence
- CRM
- ERP
- SCM
- Office/Productivity Software
- Engineering Applications
- Vertical-Specific and Other Applications
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- Customer business process and needs analysis
- Business impact analysis (cost savings, productivity improvements, revenue growth)
- Competitive comparisons
- Solution cost estimates
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Infrastructure Software
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- Application Development
- Middleware
- Data Management and Integration
- Database and Storage Management
- IT Operations Software
- System Software
- Security
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- Customer needs analysis and solution recommendations
- Best practices and maturity assessments
- TCO (total cost of ownership) analysis
- Software selection and configuration
- KPI (Key Performance Indicator) analysis
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Enterprise Hardware and Networking
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- Servers (Windows, Linux, UNIX, Mainframe)
- Storage
- PCs and Tablets
- Copiers and printers
- Infrastructure (Networking, Telecom, and IT Facilities)
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- TCO (total cost of ownership) analysis
- Customer needs diagnostics
- Product selection and configuration
- System performance comparisons
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IT Services and Telecom
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- Application Development Services
- Systems Integration
- Management Consulting and Business Consulting
- IT Management
- Cloud Computing Services
- Information Services
- Data, Voice, and Mobile Telecom Services
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- Total Cost of Services analysis
- Service quality and performance comparisons
- Service needs analysis and solution recommendations/configuration
- Solution costs and benefits estimates
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Business Services and Industrial Products
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- Business, Professional, Scientific and Technical Services
- Supply Services
- Demand Services (Sales, Marketing, and Support)
- Manufacturing & Operations
- Financial Services
- Government and Education Services
- Insurance
- Healthcare
- Industrial Products (Equipment, Materials, Facilities)
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- Customer business process analysis
- Service selection
- Service impact on business process performance (KPIs), risk reduction, and adoption of best practices
- Quality of services analysis
- Total cost of service versus alternatives
- Automated creation of service business cases
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